Payment
Welcome to Housye, For your smooth and safe shopping experience, we hereby explain our payment policy. While enjoying the fun of shopping, please read the following terms carefully to better understand our payment methods and processes.
Supported Payment Methods
We support a variety of internationally accepted payment methods to meet the payment needs of global customers. The main payment methods include:
- Credit / Debit Card: Support Visa, Mastercard, American Express, JCB and other mainstream credit and debit card payments. During the payment process, your credit card information will be transmitted through a secure encrypted channel to ensure transaction security.
- PayPal: As the world's leading online payment platform, PayPal provides buyers and sellers with a safe and convenient payment method. Choose PayPal payment, you can complete the payment directly from your PayPal balance, bank account or credit card.
- Bank Transfer: For large orders, bulk purchases or customers who prefer bank transfers, we accept bank transfer payments. Please note that bank transfers may take 2-3 working days to process, and you are required to bear the bank handling fees that may be incurred. After the order is confirmed, we will issue you an invoice containing the transfer information and provide it to you by email.
- Apple Pay & Google Pay: For your convenience in mobile payment, we also support Apple & Google Pay.
Payment Process
1, Select products and add to shopping cart: Select the products you like and add them to the shopping cart.
2, Checkout and choose payment method: Enter the shopping cart page, check the order information and click the "Checkout" button. On the checkout page, select your preferred payment method and complete the payment information.
3, Confirm payment: Complete the payment process according to the requirements of the selected payment method. For credit/debit card payment, you may need to enter the credit card number, expiration date, security code and other information; for PayPal payment, you will be directed to the PayPal website to complete the login and payment operation.
4, Successful payment: After the payment is successful, you will receive a confirmation email with order details. At the same time, your order status will be updated to "paid" in the buyer's account.
Payment Precautions
Payment security: We promise to take all necessary measures to protect the security of your payment information. All payment information is processed through encryption technology to prevent information leakage.
Currency conversion: The product prices displayed on the mall are in US dollars by default. If your credit card or payment account is not in this currency, the bank or payment platform may convert the currency according to your credit card agreement and may charge a certain conversion fee.
Payment limit: Some banks or payment platforms may set limits on single transactions or daily cumulative transaction amounts. If your payment amount exceeds the limit, please try to pay in installments or contact your bank or payment platform to adjust the limit.
Order cancellation and refund: If you need to cancel an order or apply for a refund for special reasons, please contact us within 48 hours after placing the order, because if the order has been shipped, we will not be able to process a refund for you. The refund will be returned according to your original payment path, and the specific arrival time may vary depending on the bank/payment platform.
If you encounter any problems or need help during the payment process, please feel free to contact our customer service team. We will wholeheartedly provide you with service to ensure that your payment process is smooth and unimpeded.